Who to call
This page is worth opening before things go wrong rather than during — and putting what you need into your phone. When something happens, there is no time to search.
If you are in danger right now
Call the local emergency number where you are: 112 across the EU, 911 in the US and Canada. We are not an emergency service and cannot send anyone. Everything below is advice and support, not rescue.
⚠️ Read this first if you are calling from abroad
- 0 800 numbers are free INSIDE Ukraine and generally do not work, or are not free, from abroad. If you are outside Ukraine, check the operator’s own page for an international number or a chat.
- 116 numbers are EU-harmonised, and this matters. Dial 116 123 in Warsaw and you reach the POLISH operator, in Polish — not La Strada. That is still help, but it is a different service in a different language.
- 2345 works only from Ukrainian mobile operators.
- Messengers often work where a phone call will not. Most of the lines below have a Telegram bot or page, and from abroad that is usually the more reliable route.
Ukrainian national lines
Free legal aid — the Ukrainian state system. The place to go for questions about documents, inheritance, housing or benefits in Ukraine when you need a lawyer and cannot pay one.
Number0 800 213 103
When and how: The number is published on the system’s own front page.
Run by: Безоплатна правнича допомога — the Ukrainian state free legal aid system
Number read here: legalaid.gov.ua/ · Checked 3 October 2026
The national line for domestic violence, human trafficking and gender discrimination. Psychological and legal consultation. Running since 1997.
Number0 800 500 335116 123
When and how: 0 800 500 335 from mobile or landline; 116 123 from a mobile. Free.
Run by: La Strada Ukraine (ГО «Ла Страда — Україна»)
Number read here: la-strada.org.ua/garyachi-liniyi · Checked 3 October 2026
The national line for children and young people. Children and teenagers can call anonymously; adults can consult about situations involving children and their rights.
Number0 800 500 225116 111
When and how: 0 800 500 225 from mobile or landline; 116 111 from a mobile. Free.
Run by: La Strada Ukraine (ГО «Ла Страда — Україна»)
Number read here: la-strada.org.ua/garyachi-liniyi · Checked 3 October 2026
Psychological support line for men — stress, crisis, burnout. Anonymous and confidential.
Number2345
When and how: Free from any Ukrainian mobile operator. Open 14:00 to 06:00.
Run by: 2345.help
Number read here: la-strada.org.ua/garyachi-liniyi · Checked 3 October 2026
Your consulate
There is no single number here, and we will not invent one. The Ministry of Foreign Affairs publishes no general hotline on its consular page, and every mission has its own contacts and its own emergency arrangement. Find YOUR mission and save its details in advance: the embassy or consulate serving the country you live in.
How we checked
Every number on this page was read in a browser, on the operator’s own page, on the date shown beside it. No number here comes from memory, from a search result, or from another site. Where an operator’s page could not be opened we link the operator and publish no number — which is exactly why the consulate section carries none. A stale date elsewhere on this site costs someone a wasted trip; a wrong number here costs someone a call at 2am that goes nowhere.
What we do not do
We do not run any of these lines, are not connected to them, and do not assess how well they work. We only show where each one publishes its own number. If a number has changed or a line is not answering, tell us and we will fix it.